Sri Sukhmani Dental College & Hospital Derabassi Punjab

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Grievance Redressal

Grievance Redressal Mechanism
Sri Sukhmani Dental College & Hospital is committed to providing a safe, transparent, equitable and student-friendly academic environment. The institution recognises the importance of addressing the genuine concerns and grievances of students in a systematic, impartial and time-bound manner.

A structured Grievance Redressal Mechanism is in place to provide students with an appropriate platform for raising concerns relating to academic matters, examinations, teaching-learning processes, administrative issues, infrastructure and facilities, hostel and campus-related matters, or any other legitimate concern affecting their academic or personal well-being.

Objectives

The Grievance Redressal Mechanism aims to:
Provide an accessible and transparent mechanism for students to register their grievances.
Ensure that grievances are considered objectively and addressed within a reasonable timeframe.
Provide students with a fair opportunity to present their concerns and relevant information.
Maintain confidentiality and safeguard the dignity and privacy of students, wherever appropriate.
Ensure that no student is subjected to discrimination, victimisation or adverse treatment for raising a genuine grievance.
Promote accountability, transparency and a positive academic environment.
Facilitate appropriate corrective and preventive measures wherever required.
Procedure for Redressal
Students may submit their grievances through the prescribed grievance submission mechanism to the designated institutional authority/Grievance Redressal Committee. Each grievance is examined on its merits and, wherever necessary, the concerned stakeholders are consulted before an appropriate decision is taken.

The institution endeavours to ensure that grievances are dealt with in a fair, impartial, confidential and time-bound manner. Students are informed of the outcome through the appropriate institutional channel, subject to the nature and confidentiality of the matter.

Where a grievance requires consideration by a specialised statutory or institutional mechanism, it is dealt with through the appropriate committee/authority as per applicable rules and regulations.

Commitment to Students
The college encourages students to communicate their concerns through the prescribed channels without hesitation. The Grievance Redressal Mechanism forms an important part of the institution’s commitment to student welfare, academic integrity, institutional accountability and a safe and respectful learning environment.

Sri Sukhmani Dental College & Hospital remains committed to continuously strengthening its student support systems and ensuring that genuine grievances are addressed with fairness, sensitivity, transparency and due process, in accordance with applicable regulatory requirements and institutional policies.

Committee Heads
Name Telephone Number Email Address
Dr. Monica Arora +91 72838 13108
Dr. Renu Dutta +91 98728 70666
Dr. Nupur Hingad +91 99880 09155
Dr. Anjali Jolly +91 94170 04301